Whinge about ebuyer.com – 0871 numbers to return faulty goods?

Posted by Adrian on Sep 2, 2008 in business | 2 comments I rarely complain about companies on this blog, but this one just takes the biscuit.  I ordered 2 TVs from Ebuyer.com last week, only to find out that the remotes were faulty and not working.  I completed their returns system online, only to be told that to return that faulty goods I had to call a premium 0871 number, (and be placed on hold in a queue!) to speak to a call centre to get the...
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