Satisfied Custom Label Testimonials |
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We have been in the custom label printing business for over 40 years and have an active customer base of over 7,000 businesses. We pride ourselves on ethical and loyal service to our customers. Please contribute your own feedback to Mercian Labels here Regular customers include all sizes of organisations looking for custom short run label solutions, from small businesses to large 'blue chip' multinationals. Here are some of the comments our customers have said about us (reproduced with permission). |
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The labels have arrived and I'm very impressed with them, they're exactly what I wanted. Thanks very much for your help along the way. Sue I would like to thank Mercian Labels for a fantastic and painless experience in dealing with my order. The whole process from my initial enquiry to delivery of my order was a clear process with information provide every step of the way. A great company keep up the good work! Phil Excellent response times and we received our anniversary labels within a week so all in all a very good service! Paul Hopkins The order process was painless, as you understood my needs well. I then received the proof which was duly signed off, and as this was my first order, paid by credit card, all very easy. The labels arrived 5 days later, and were exactly what I had hoped for. I wish more online companies could understand my needs and meet them so effortlessly! Thanks go to Judy my contact. Carl Lilley Would like to thankyou for all your help with our urgent request. The prompt delivery was highly appreciated. A highly proffesional yet friendly company - we will certainly use you again. Sue Beswick Prompt, efficient, responsive and very courteous service. Competitively priced and quick delivery. I will certainly be ordering again. Edward Arnold Thank you for our order of anniversary seals, they stand out very well against our invoices the service we got was very fast and efficient will recommed Mercian Labels. Karen I would like to take this opportunity to thank you for a quick high quality efficient service in designing and producing the labels for our new bottles. From the time of my contact with your company up to collection, your company exceeded my expectations. David I am very satisfied with the product and the promptness of your dealing with it. I shall certainly come back for any other labels in future. Lance Mepsted The service provided by Mercian was fantastic, everyone was very helpful throughout the entire process, very useful as this was my first time getting product labels put together! The actual finished labels are great, exactly what I wanted and customer feedback has only confirmed this, to the extent that I seem to be getting more positive reviews about the actual packaging and labels than the products themselves!!!! Overall I am very happy and will no doubt be ordering more labels from you soon! Rory Fuchs Very efficient service, easy and prompt communication from start to finish and satisfied with the result. Ellie Thanks for the great service. Not only did you manage to sort out the data supplied and finish the labels early, but you then helped ship them direct to our customer in Turkey saving us valuable time and preventing a serious issue. We will definitely be using your services again as and when the requirement, and would have no qualms in recommending your services to any of our clients. Derek Marsh Mercian Labels are a very easy company to business with. They assisted me in selecting the appropriate label and processed the order. The tracking system to follow up on my order was professional and easy to use, enabling me to continuously monitor my consignment to ensure it reached me on time. I will be using Mercian Labels again for my future requirements Daniel Merrens I wanted to write to let you know that after using Mercian for the first time recently I am very impressed with your service. You were very helpful in the first instance and the quality of the labels and the speed at which they were produced was really good. We will definitely be contacting you and Mercian again. Nikki Nutley Just e-mailing to say that the new wine labels have arrived, and to tell you how pleased I am with them. Not only was the finished product exactly as I hoped for, but the whole process - your swift responses, willingness to accommodate our unusual needs, and attention to detail- was exemplary, and I would have no hesitation in using Mercian Labels again in the future, or in recommending your excellent service to others. Peter Robinson Your service was prompt, efficient and (very importantly) friendly and helpful. So thanks for that and for the great labels. I will use you again when I need more. Angela Brennan On behalf of The International Association of Margaret Morris Movement I would like to thank Mercian labels for excellent service from start to finish and for the professional look the labels add to our association as we celebrate 100 years of movement & dance. Jacqueline Harper The labels have now arrived and I must say they are exactly what I wanted. The quality is spot on and the delivery time was exactly what you quoted. Overall I have been very impressed with you and your company and best of all you have saved me money. Darren Ayres I just wanted to say thank you so much for the excellent service you provided us with when we ordered labels for our old fashioned sweet shop. You answered my emails by return on all occasions and were more than helpful, including sending samples of previous labels so I could see the quality of your work. Although I said there was no particular urgency for delivery, the 25,000 labels arrived in less than a week, well packaged, properly addressed, and of good quality. I would highly recommend Mercian Labels as a company. Susan Hornby We are 100% happy with the labels and the * Speed of initial response to our RFQ: 10/10 (... next day!) Particularly bearing in mind we only wanted a relatively small quanitity Martin Spencer
I just wanted to say thank you for a fantastic service. Thanks Mercian Labels for the great impressive service. I only know Claire Roney at Mercian Labels. She is so dedicated and makes a good effort to give clients the best possible service. Most impressive of all is the cutting & shipping speed. Within 7 days they have made a cutter...cut the labels and delivered it to Malta. Johann Farrugia We are really happy with our new branded labels, they look fantastic! Thanks Claire for all your help! The Melvita Team
Thank you very much we received the labels and were very pleased with the results.
What a first class service.
The labels are exactly what we need, service was excellent.
Thank you for the label delivery.
I am just writing to say thank you for all the assistance that you and everyone else gave in getting our labels to us in double quick time.
I am one happy and grateful customer of Mercian Labels - my requirementshave no-doubt been challenging but met with total efficiency, speed and friendliness
I would just like to say thank you for the 2000 labels you did for us, the customers loves them.
Mercian were interested in my order from the start and discussed the potential difficulties with me upfront and helped resolve these as they came up like the matching of specific required colours.
I was really pleased with the speed of service and professionalism of the staff.
Our labels arrived within the time period quoted and are very good quality, the whole process from initial enquiry through to delivery was handled efficiently and I especially like the email updates to let me know how the order was progressing.
Deciding to produce something a little different for our wedding stationery, we decided to look for custom foil labels to add to our invites; and found exactly what we needed at Mercian Labels.
We needed 10,000 full colour stickers in a short time frame to publicize our film at London Film Festival.
Delighted with labels and service! You have done a great job.
Hats off for the excellent service and Labels.
This was the first time that we had used the services of Mercian Labels, after a purchase of computers a few months ago which were quickly stolen we wanted to make sure that this time our property could be easily identified if they were to go missing again. I had heard about Mercian Labels from a friend and decided to give them a call and check them out.
We are very pleased to confirm that the recent order placed with you was delivered ahead of schedule, and both we and our customer are extremely pleased with the labels.
Mercian Labels provided a professional service start to finish, easy to
order and very efficient.
Labels were great, just what I wanted.
Thank you for your prompt quick service ,was a pleasure doing business with you and your company and the labels are first class.
Just a quick note to say thanks for your help with the order I placed recently.
Many Thanks for the Labels.
Many thanks for the excellent and quick service! Very easy to deal with and very helpful. The labels are perfect for the application intended. Great customer service, with quick production and delivery. I would definitely use Mercian again. Howard Taylor
Thank you for a polite and friendly service from the start through to the end of our project. Your email updates were very useful to help keep me informed with the progress.
I found Mercian labels on the internet and when contacting them I found that the staff were very helpful in matching my requirements, Claire Roney helped me get the best product to suit my needs and budget.
Mercian labels through their website and sales co-ordinator Judy Barrett have delivered a thoroughly professional product and personalised service in record time from artistic proofs through to final delivery.
Many Thanks for the Labels.
I'm happy to say that the whole of the ordering process was very easy and efficient, with helpful staff at the other end of the phone, prompt reply to emails and a graphics department very responsive when dealing with the editing of the images to be used.
The labels have arrived and are now being used.
Keenly priced products and good customer service, even advising on the best way to layout my labels, ensures that Mercian Labels will be my first port of call for our labelling requirements in future.
Great service.
Claire was very efficient in getting quotes over to me and your prices were the best on the market. Delivery was superb and the quality of the stickers was very good too.
From the competitive price and the professional and very helpful service, to the excellent quality of the finished product - we are extremely impressed with Mercian Labels and would highly recommend them.
A fast, efficient and very friendly service combined with competitive pricing - we would recommend Mercian Labels.
Extremely fast efficient service, excellent customer serice, thanks for the Labels, and your very helpful assistance with ordering them! They look the part!
Thank you Mercian Labels for your friendly and efficient service, the labels
look great and are already looking at ordering new styles.
I can highly recommend Mercian Labels for the supply of high quality labels at a very competitive price.
Got the labels and they are superb, thanks for all your help and diligence, it is a rarity today to get a company that does what they say they will do, and actually do it, for that I will be a loyal customer.
You took our basic design and produced really great artwork.
Mercian provided a very professional, helpful and friendly service. We will certainly be placing more orders with you! Many thanks Andy for your promptness and efficiency.
Good quality labels & fast service, we will be transferring all our label needs to this company.
Thank you very much for the speedy service, I am very happy with the labels and will require a new style annually so will be in touch next year for another batch, will recommend your services thanks again.
Fast, efficient and high quality service. Exactly what was needed in a very short space of time. Thank you.
Mercian labels were fast, efficient , cost effective and gave a professional result.
Perfect job again Claire! Thanks to your help in specifying the right label for our product. We can progress without sundry concerns...
"We'll stick with confidence - we'll stick with Mercian"
Thanks for the quick turnaround on the labels - much appreciated. The labels themseleves were spot on and I have saved a packet in comparison to my usual supplier. The next order will defenitely be placed with yourselves.
Just a quick note to say we are very pleased with the labels and our client is also very pleased. Thank you for your prompt and professional service. Thank you to you and your team on providing such a fantastic service.
The labels we required had to be cut to a very specific shape and they
were perfect. As a busy marketing company we are often called on to source products
and printing for our clients - often at short notice and on a tight
budget. I just received the labels and they look great, thanks for your help and the prompt professional service. I write to thank you for your excellent service when I recently ordered
some labels.
Just a short message to say how please we are with the labels you recently supplied for us. Thank you so much for the labels they are fantastic, even better quality than I thought they would be. This was the first time that we had used Mercian Labels and thanks to Claire and Chris things ran better than we could have ever hoped for. Kerry Lillis I was very impressed with the speed of service from Mercian Labels. From
quote to delivery was five working days which was a brilliant job. Tom Bywater I was very impressed with the speed of service from Mercian Labels. From
quote to delivery was five working days which was a brilliant job. Tom Bywater Thank you so much for the stickers that you printed for me. I am delighted by the efficiency and speed at which you and your team produced these. Dan, Oxford Thank you so much for your excellent service. The labels you made for us were brilliant and the turn round time was fantastic! Thank you once again and I look forward to doing more business in the future! Steve Grice This was the first time we have used Mercian Labels and we have been very impressed with the level of service received. Special thanks go to Sandi and Chris for the excellent communication we received throughout the process. We would have no hesitation in using Mercian in the future. Fraser Kelly Another great job, delivered on time with perfect quality. All aspects of the job were dealt with quickly and professionally, leaving a very happy customer at the end! Dave, Manchester We are absolutely delighted with our labels, thank you very much. We very much appreciate the prompt and friendly responses to all of our communications, and the assistance which we received when looking for the best way to achieve our desired result. The service which we received was always prompt and efficient and the overall investment was very reasonable. We will certainly use your services again and would be happy to recommend Mercian Labels to others. Fiona Tipper, Director Mercian were able to deliver a time critical rush job, to our high standards, and well within our timescale, I will continue to use Mercian for all our labelling needs! Rob Morgan Great service, great turn around time, great prices...what more could you want? Tim Healey The labels were fantastic quality at the lowest price we could find, and they were delivered very quickly. Thanks for all your help. Luke Pulford, Managing Director Hi clare you have provided me with a professional and efficient service. I will recommend you and use your services again. Michelle Murphy The labels arrived yesterday and they are fantastic - in fact everything has been fantastic from the first contact. It goes without saying I will recommend Mercian labels. The price and quailty of workmanship were superb and we are working on a new label which we will be ordering shortly. I would like to thank everybody involved at Mercian labels in doing such a fantastic job. Bob Swann On behalf of Impulse Corp we would like to thank Mercian labels for a fantastic job. We particularly want to thank Judy Barrett on her very fast initial response to our enquiry, and processing our order details, right through to printing. We would also like to thank Chris Amos for a very quick and very accurate work print from the start. Both Judy and Chris made it very easy for me to decide and order labels with ease. Oliver Hazeldean Very good company to deal with efficient and helpful, Claire was very knowledgeable polite and did an excellent job. I would recommend them to anyone. Polite, helpful & knowledgeable are words I don't often use now, as most companies don't give a damn about customers. This one does. Well done Carl Westall I was tasked to obtain estimates, quotes, proformas, samples (you name it) for a set of newly designed stickers. Carl Westall Very pleased with the labels, they arrived earlier than expected. I must congratulate you on excellent service plus follow up. I would have no hesitation in recommending your Company. Kind Regards John Barker I write to thank you for your prompt and professional service we received recently. Richard A Sykes This was my first time dealing with Mercian labels, they are just a fantastic company to work with, nothing's too much trouble, QUALITY IS FANTASTIC they will be getting more of my label work! Mike Tipping From the word `go' Sandi helped me through the process and she and her team delivered an excellent product well within the promised timescale - and at competitive rates! Jeff Larcombe I was very impressed with the service I received from Mercian Labels.
Claire did a brilliant job taking me through the process of creating the
anniversary labels, and the finished product looks great! Jennifer Malone Just wanted to say that labels have arrived and Thank you Claire for all your hard work and patience. Mama's Truffles Label look great and I am pleased with them. Thank you and I will be emailing to my friends about your compay and I look forward to working with you soon. Many Thanks Puran Bhardwaj Everything went so smooth! No doubt I will contact you again for Alan Lai I was in a last minute rush and panic as my Chinese Takeaway is scheduled to open on 30/12/08. 99% of other suppliers have turned me down and then I was relieved after speaking with Claire.
I appreciate and highly rate Claires service as 5 stars and she explained everything very clearly and kept me well inform of the whole time. Alexandra Chan I wanted to say how helpful Claire was. Cupcake Organic Ltd Many thanks to Sandi and the team at Mercian Labels for an excellent job well done, their quick response, patience and advice was extremely helpful to us and much appreciated. Everyone at Mercian is enjoyable to work with, we will definitely be sending our future printing requirements to them and we will be reordering very quickly. We have no hesitation in recommending the Company time and again. With best regards and thanks Christine Shaw Knowing nothing about label manufacturing, I gave the best description I could for our custom label, and the Mercian team filled in the blanks! Robb Ferrari From my initial enquiry and sample request through to the label
delivery, Claire has been very efficient and helpful. Zoe Canham The service I received from Claire and the team at Mercian Labels was the quickest and most efficient of all the companies I tried. Whilst my order was only small, not even worth £200, everyone was helpful and professional at all times; even after I kept altering the requirements. The finished product has turned out to be exactly as I needed it. Ben Booker A fantastic service, my labels came 2 days earlier than expected which helped me out of a very tight schedule I was faced with. A fast efficient service after a strong recommendation from ECL Plastics - Thanks You! Adam Sweeney Just a quick e-mail to confirm that I have received the labels now and that I am extremely pleased with the finish of the labels. Thank you for all the excellent support both yourself and the creative team offered throughout the project. I look forward to re-ordering! Edward Jones We are very happy to report our labels arrived well on time, and as you know we were on a tight schedule to fulfil an order. Your efficiency and professionalism helped us to do just that. I will be recommending you, and we will be placing future orders for our label requirements through yourselves. Thank you for your help. Rob Clarke I found Mercian Labels and Sandi in particular extremely helpful and patient. They were happy to make any changes I required and were always cheerful. Thank you very much for some lovely labels, i'm very pleased with them. Jenny Colley Many thanks for your email. We are delighted with the labels and found Mercian very helpful and obliging in all our dealings, whether with the design or the sales team. Would not hesitate to recommend you elsewhere. Brian Chamberlain Thank you for the speedy and efficient service I have received since placing my order with your firm. I have received the labels today. I used to use your company when ordering labels in my last job so I knew exactly where to go when I required labels in my new job. I do and will recommend your company to anyone wanting labels and I will contact you again when I have depleted this order Marcia Newton Firstly I would like to thank you for the very efficient service you and your company offered us and to say how easy it was to use your website to create our labels we are exceptionally pleased with them. Secondly, we would like to order more please. Please can you let me know what information you require from us in order to reorder. Penny Summerfield We are celebrating 21 years in our current business and wanted a special label to use on paperwork in the next few months. Sara Evans We are very happy with your service and product. Maytal Dabush The most competitive price we could trace anywhere was Mercian labels. Dave Webster Just to let you know the labels arrived very promptly indeed. Bill Docherty Received the labels and they are excellent. The colours are spot on and the The initial reaction is that they are 'very posh'. John Sorrie We needed personalised labels with our company logo and contact details to stick on products well supply. Having looked around the internet for some time with no luck I came across Merician Labels. After submitting a quote they got back to me very quickly with a price. They also helped with the design for the label and created it in the correct format for printing. The whole process turnaround from initial quote to receiving the labels was very quick and the labels look great! Very happy! Mike Thompson Excellent, fast, friendly service and excellent quality labels, delivered on time, as promised. Very impressive! Vera Peiffer Labels arrived this morning - they look great! Hope to work with you again soon. Lisa Coull I was very impressed with the quality of the labels produced by Mercian Labels. They have really helped to give a professional look to my products and have definitely helped sales. Ceri Cryer Sandi at Mercian Labels has been a great help, and extremely patient at guiding me through the process of getting my labels printed. The labels have come out fantastic and I will be definately re-ordering once I run out. The quality and service is second to none, and I would definately recommend anyone who wants labels to contact Mercian Labels. Once again, thank you for your 1st class quality and service! Naz Rasool Despite having a short lead time, as usual, Mercian delivered on time, with a perfect job. Well done to all concerned. Susan Harris Many thanks to Sandi and the rest of the team at Mercian Labels for the patience, advice and quick response to the numerous e-mails they received and are still receiving from me. I would highly recommend their services as they have been extremely efficient and the products have arrived on time and to our requirements, and in 3 different languages. I will continue to use them for future requirements. Victoria Pieroni Just wanted to say thanks very much for getting my order processed and delivered as quickly as you have. Julie Collings Many thanks for all your help and patience while I was dithering
about, choosing and fussing over my stickers. I'm very pleased with
the choice I finally made and happy with the excellent service you Tina Vlassopulos Sarah - thank you for a very prompt turn around in production and delivery. The labels are now in use, tracking our hardware assets. We have received positive feedback from our clients who have been impressed with the quality of your product. Thanks again. Jason Jason Gates Hi Claire, Philip Beale Fantastic service, oodles of patience for someone like me who did not know what she wanted. Lucy Chapman Service was excellent. Sarah Clifft was easy to deal with and very efficient.Tthank you. Janet Harvey We use Mercian Labels regularly and have done for some time. The service is always polite and efficient, with a top quality product. What else could we want from a supplier? Sarah Thompson Mercian Labels were efficient, quick and on time! Hensie Patel I have to say how very impressed we have been with the level of service we received from Mercian Labels.You have been such a pleasure to deal with - and so patient while I was dithering with the many choices offered. Thanks also to your Graphic Designer, Jamie. The help and advice from both of you was extraordinary and so helpful in making that final decision. We are delighted with the final result and will most definitely recommend you and your company where ever we can. Margaret Lumsden Mercian Labels were efficient, helpful and on time! Adaeze Chiwoko Thank you for your help providing the labels recently. They look perfect and we will certainly use you in the future. I would just like to say thank you and we look forward to using you again soon. Lloyd Symons Really pleased with our new labels which we believe will make a big impact on our product visibility. The labels were of great quality and arrived in just a few days after placing the order. It's been a pleasure to work with Claire to get this all sorted!Steve Lampard Very friendly people and a great service. We gave then a very short notice job, they handled it with no fuss and the goods were there on time as promised, a great company to deal with. John Rickard Hi, Just wanted to say how thrilled I am with your labels! Your service is superb, excellent quality product and prompt delivery. I'll be ordering again very soon. Thanks Again!Fabian Whittingham I would like to express how happy I was with the service I received from Claire and the product was fantastic. I will certainly use your company in the future and would recommend you. Anita Davies Another order dispatched in very quick time and to specification required, and good value. Why look to go elsewhere; JOB WELL DONE! Thankyou. Dave Yates Excellent attention from first telephone call to the last. Goods arrived quicker than expected and we are delighted with the end product. We will recommend Mercian Labels as a first class Company to deal with - and we will have no hesitation in ordering again in the future. Many thanks to you all for your prompt and efficient attention, much appreciated. Diane Perry Fabulous service as usual, very quick to deliver from when they got the artwork to arriving on my doorstep and excellent quality. My client is really pleased! Thanks. Sarah Parsons Just want to say a really big thank-you to Sandi for being so helpful, I was really unsure of what I needed, however Sandi went through everything with me and supplied all the information I needed to make my choice. Neil Forster Thanks to Judy and Jamie for a fast and efficient service again. I'm delighted with the quality of the labels and the price is reasonable too. All my future label business will go through Mercian Labels. Rachael Bailey Just received the labels. We are extremely pleased with them, excellent quality and a perfect fit. I'll send over the smaller version, the DigiVibe 9, in the next couple of days, then hopefully many more after that. Many Thanks again to you and your team. Ed Notley I recently ordered some self adhesive labels from Mercian labels. I had quite specific requirements and the sales staff were prompt in their response each time, provided me with useful advice and kept me up to date through every stage of my order; they were very efficient from the quotation stage, through to artwork approval and final delivery. I was very impressed with the professional service I received from all involved. Louise Williams Friendly, helpful and informative staff right from the beginning. And the labels? Just perfect, thanks so much! We will be a repeat customer. Peter Thake Fantastic Service !! Andrea Shevloff I am emailing to thank you and your staff - in particular Claire Roney and Jamie Caddick - for the very efficient way our recent label order was processed. We confirmed the order on 23 April when I submitted drafts of the labels and we received the completed labels on 2 May - excellent service! Martin Harris Thank you for your prompt response and being so efficient in organising the visuals and quotation. We received the labels today and we are extremely happy with them and look forward to dealing with you in the future. Ganzonia Caddle Thank you to you and your colleagues for the speedy and professional contact I had from my very first enquiry about providing us with a product, to the finish article which we received today. We will be using your company in the future and I will ensure if any other departments within the school are looking for a specific design of labels, I shall recommend Mercian labels. Vivienne Walker We are new customers to Mercian Labels, after using the same company for many many years with great satisfaction, unfortunately they no longer trade, but fortunately for us I found Mercian Labels while on the Web, and are now using our new labels supplied by them, which with the help of their efficient staff are just what we were looking for, and at a very reasonable price, and would have no hesitation in recommending them where possible. Patricia Lawler-Jones When I first spoke to Mercian I was unsure what I really needed. Judy in sales couldn't have been more helpful. She talked me through the correct labels for my needs, sent me samples and helped create the artwork. The finished labels look fantastic and I wouldn't hesitate in recommending Mercian Labels to anyone. Paul Walker A very prompt and efficient service. Many thanks. Dave Baker I would like to say Claire at Mercian Labels has been extremly helpful and efficient in providing a quality service, I could use good staff like this for our business. Sharon Page
Just wanted to say a very big thank you for turning our order round so quickly. We are delighted with the labels and also with the service we have received from you throughout. We would have no hesitation in recommending Mercian Labels. Claire Jeffery Outstanding service from start to finish! Thank you Sandi and everybody at Mercian. Jon Dollin Mercian Labels understood exactly what I needed and produced the labels for me very quickly. They kept me constantly informed of how the labels were coming along but most importantly they have been very popular with my customers and I’m sure I’ll be re-ordering. Will Robinson We were in a spot of bother as our supplier had gone
bust and we did not know where to go for new labels.
I came across Mercian Self Adhesive labels on the
internet and requested a sample pack. After we had
chosen the appropriate paper and printing method we
placed our order. The price was good and the support
from the sales and design staff was brilliant. Judy
and Jamie were particularly helpful. Lucy Kemp
Simone Martin Excellent service, first class product, delivered promptly. Would certainly us again and recommend. Chris Cole We had a short run of labels which were needed at very short notice. Every part of the process was easy and delivered quickly. I would certainly recommend Mercian! Thanks you! Fiona Furman "I just wanted to drop you a note to say thanks for doing such a fab job on the stickers, they look really good. The customer service I've received from you and from Jamie has been second to none, and I shall definitely be recommending you to people" Biba Hunjan Thanks very much. Excellent product and excellent service Steve Brown "after discussing my labelling needs with Claire
I sent one quick email and before you knew it I had
exactly what I wanted. The competition came unstuck
when faced with a quote from Mercian" "Very impressed with turn around and quality. Recommended. Thank you." Antony Lincoln "Competitively priced and always on time and to a high quality. Thank you." Alex Gantt Thank you for supplying professional looking labels in a timely manner. We'll be ordering more sooner rather than later! Jude Hanlon I just wanted to say that the service I received from Judy was beyond expectation. She came back to very quicky with my queries, and sent samples which I received the next day... you have a converted customer! Ketan Varia "I would like to praise Mercian Labels for their efficiency. I found them through a search engine and within a few days had a quote, followed by a proof, followed by my labels - excellent service and price. I am a fully satisfied customer and will certainly be using them again in the future."
The speed, efficiency and flawlessness with which
the order was taken, processed and delivered couldn't
be beaten. I would gladly order more company stickers Cormac The Batch of labels produced for the Instrument Pool have already proved their worth, by clearly identifying cables and other items they save us time and money and reduce stress while moving equipment around the country. Peter Anthony From the moment I placed the enquiry, the speed and professionalism of the staff was brilliant, the goods were received within a week of ordering them. Thank You Jo Hope Just a short note to thank you for the incredibly quick quotation of yesterday. Not only were you able to provide a verbal quote in less than two minutes but the emailed confirmation arrived shortly after we had finished the call which enabled me to submit my own timely proposal to my customer - no other supplier to Databac for any product comes to close to matching your fantastic service!
I forgot to tell you that this latest enquiry, which was from another high-profile public sector body, was a result of a referral from the Houses of Commons no less(!) who regularly purchase a similar Mercian product through Databac Group.
Keep-up the good work and I hope to place the new order in the very near future.
Best regards
Vince Holley Just a note to say " Thank You " . Your help and expertise has made my job easier and allowed me to concentrate on other issues which sadly have not been so professionally presented as yourselves. I look forward to our continuing association with confidence and enthusiasm. Regards, Paul Oakley Just a note to thank you for our extremely well executed order. The digital labels arrived ahead of schedule and look very good, even with the small typefaces we were forced to use. We are happy to say that we’re now looking at how to promote our services to a wider range of customers, now that we can see that our previous laser printing services can finally bite the dust.
Graham Chappell Managing Director Mercian Labels were able to take the basic concept of our new Eckoo Spa range and with their in house design team and expertise were able to create a truly professional quality branded design which subsequently resulted in a successful product launch. Despite delays created by our own designer letting us down with our logo artwork we were extremely impressed by the focus that was applied by Claire and the team at Mercian Labels and the fast turnaround which ensured that our product launch went ahead on time as planned. I would like to personally thank Claire and the team at Mercian labels for taking on the extra responsibility of perfecting the design and also making the whole process seamless which enabled us to focus on the product launch. Mercian labels has a very strong team and is extremely flexible and customer focussed resulting in an excellent service offering. Lee Pinnock
I'm really pleased with the courteous service I recieved from Sandi at Mercian Labels. Initial, and follow-up, queries were always dealt with very promptly, and even last minute changes to the graphics were handled with care and attention to detail. The self-adhesive labels on a roll are superb, and exactly how I envisaged the final product. I'll be back ;-) Regards. Richard Foley of http://www.nakedeurope.org Dear Sir I am writing to compliment your staff on the fine
job they produced for me. Mark Salkeld-Brown Just a quick mail to say how happy I’ve been with the service I’ve received from Mercian & in particular Judy Barrett. We’re a new customer, entering a new business ourselves, so finding a supplier we could work with was high on my list of priorities – I knew there would be inevitable teething problems! Judy was helpful from the off & has always given me the confidence that our job would get sorted. Of course there’s been the predicted teething problems but as I hoped Judy has worked with us to resolve them all. In short we’ve made a great start & I’m confident we can build a mutually beneficial long term relationship. Regards, "Rather than filling out a Questionaire, I would rather just put a few words together in order to say thankyou for the service delivered. We are Agricultural Engineers down in the Garden of England and needed a supply of robust labels carrying our logo to place on equipment passing through our hands. Having found you by doing a random search of the Internet, found your staff effecient and very helpful throughout the process from initial enquiery to delivery. At a time when Customer Service too often means a conversation with a faceless representitive in India or Pakistan it is a pleasure to do business with a company whos staff are clearly all part of a team understanding the business they form part of! Only time will tell the durability of the product but initial impressions are very good. With thanks and good wishes for a successful future Clive Stanford "I feel obliged to comment & thank you for a truly refreshing experience. From initial contact, I was impressed with Claire for understanding our label requirements so readily, who rapidly sent quotes for the different applications that I required and also the continual support through the whole process. In fact, everyone involved in sales, artwork through to dispatch are marvellous. It is evident that Mercian is structured very efficiently and you certainly deliver what you advertise. Our label requirements are now happily handed to Mercian Labels with the confidence of remarkable speed, ease of ordering & excellence every time. A special thanks to Claire & wishing you all a Happy New Year!" Daniel Tomic I would just like to thank you for the excellent service we received. We were really pleased with the quality and fast turn around time and our client was really pleased with the labels! I will be intouch as soon as we need some more. Kind regards Sarah Evans I just wanted to drop you a line to say how pleased we were with the excellent service you provided Impact Items Ltd last week. Within extremely tight deadlines Mercian Labels produced 10,000 glossy labels and delivered them before midday on the day we had to leave for a show at the NEC. This meant we were able to give enough to our logistics and manufacturing offices to get deliveries out to our customers whilst we were away! The whole team acted with total professionalism from initial enquiry right through to receiving the finished article. We have already given your details to three of our associates and recommended your company to them. Thanks again and we'll be in touch as soon as our product switches to UK manufacture, when we will need to have 'Made in UK' printed on the labels. Kind regards and keep up the good work! Jeremy Whitticase
They are exactly as promised and look extremely professional. Neale Smiles From Mauritania, in West Africa, using the internet, we have already placed two different orders, including 11 different labels for ice cream and goat cheese. We are delighted ; it has been a pleasure all along, the labels are great, the contact persons are helpful and patient, delivery time is excellent. We will definitely come back to Mercian for our next order. Cheers! Nancy Abeiderrahmane "From response to our initial enquiry, requote,
proofs, speed of delivery (excellent packaging) through
to receipt of the finished labels - all processes
were to a very high standard. I will definitely be
placing more work with Mercian Labels in the future" I found Mercian labels online after needing to find a supplier for a wine label, on calling Mercian I spoke with Claire who understood what I needed immediately, example labels arrived in the post the following day! Nothing was too much trouble and my very rough ideas for the label were interpreted perfectly by Claire and Jamie who came up with a number of great proofs which it was difficult to choose between. Nothing was too much trouble the professionalism exercised, attention to detail, patience, ideas and general overall customer care from start to finish was second to none and once the order was placed the labels arrived within a matter of days!!!! We have had many compliments on our new wine labels from customers and for that I can only thank Claire and the rest of the team involved at Mercian - Thank you! Davina Farndon, Halfway House I approached Mercian Labels needing to find a suitable
label to help close our product’s box. Claire’s
product knowledge and customer service were excellent.
She put samples in the post to me which arrived the
next day and I had a quote within the hour. Would just like to say a big thank you to Mercian
Labels for all of their hard work. Everything from
giving them a very basic idea to making it a reality
is fantastic. Judy is a real asset and is only ever
a phone call or an email away. As for Jamie, he is
an absolutely fabulous artist that can see inside
the customers mind to give them exactly what they
want. I will continue to use Mercian Labels as they
offer true PERFECTION! I have been very impressed with the level of service from Mercian and also the high quality of the finished stickers. Sandi was very helpful at every stage of the project and patient even after the 10th specification change! Thanks for all your help, I will definitely be using Mercian for any future label requirements. Kind regards Rachel Smith I would like to say how pleased I was with the exceptional
service supplied by Claire, and Mercian Labels. "The whole service was simple, friendly and
very efficient. We had a deadline to work to and,
even with our late changes, the staff were able to
deliver. Clare and Jamie were both very proffessional,
I'll be using them again." "Forced to find twenty thousand holograms in my client's logo with no more than a week to go, I was somewhat concerned. After a number of suppliers were unable to meet the time deadline I came across Mercian Labels who not only met the deadline with days to spare, but were spot on with their customer service and cost. I will back for more!" Rob Morley I was introduced to Mercian Labels by a business colleague who knew I had experienced some delivery issues with my previous supplier. I have to say that I couldn’t be more delighted with the service I have received from Mercian. Prices are competitive and delivery turn round is both fast and consistent with on time delivery every time. I wouldn’t hesitate to recommend Mercian to any of my business associates.
Phil Kibler "Thank you very much for fulfilling our order so at such short notice. It was a great help to us particularly as a start up business with tight deadlines for our launch. I found the service friendly, informative and efficient. We are delighted with the labels. We hope to be able to use your company again in the future.
Kind regards"
Gill Hastings "Mercian Labels offer a swift, helpful and good quality service that I would recommend to anyone" David Somers Thank you again for your speedy efforts on our 2nd order of circular labels. I just wanted to say how impressed I was with your prompt service. Our labels arrived looking delicious and beautiful and everyone who's worn them says the same!! Thank you also for the great quote you were able to give us. This is our 2nd order and hopefully there are many more to come! Thank you again, Rob I have recently placed an order with your company
for some anniversary labels. I would firstly like
to say that as a company I was very impressed by the
service and the finished product, our customer was
also delighted with the end result. I was looking for a small batch of custom stickers
for wedding stationary. I found Mercian Labels on
a web search and was instantly impressed with their
quick responsiveness to my queries, friendliness,
and helpfulness in getting the design and materials
just right. I ended up with the perfect stickers in
a shorter amount of time than I was expecting. Just wanted to say a big thank you to Claire &
the Mercian Team from all at Prolong UK. Throughout
our need for labels Claire has helped us above and
beyond the call of duty. Had it not been for her support
I am confident that our new venture would not have
been successful. It is fresh to have someone on the
end of the phone who is a solution finder, and I will
be recommending Mercian to associates. A good job
well done all round. I would like to write a quick email to say thank you very much for the outstanding work and the quick turn around on our parcel labels. You certainly helped us keep to our timed schedules and made my job a lot easier. Customer service was great keeping me informed at all times on what was happening with our order.
Once again thank you.
I will Look forward to placing another order soon.
Best regards, Ben Lavender
Just a note to say thank you for the recent labels. "We approached Mercian Labels to produce our
labels for our Fred Hair Care Salon backwash litre
product. Being a niche professional line, the aesthetics
of the label would have to reflect a brand of luxury
and quality, and the label we would require would
have to stand the test of constant use at the Salon
against continue exposure to water. With the help
of our experienced and extremely helpful and patient
sales representative at Mercian Labels we were able
to explore the many different finishes, material options
and foil block printing options in order to satisfy
our requirements, of which Mercian were always happy
to provide sampling support and cost-driven advice
throughout the entire process. The finished result
is a clear vinyl label with the clarity and finish
of which further endorses the quality and useability
of our product - thank you again for a superb product" Dealing with Mercian Labels (and Claire in particular) was a piece of cake, from the quote request to the delivery, every step on the way was easy and confirmed, so you know exactly where you are, and the final product has arrived exactly as planned, quality wise as much as time wise. Karine Mulochau What can I say, the labels arrived perfectly packed,
beautifully produced and the service and price was
impeccable! Just a note to say many thanks for turning our job round so quickly, I know you did not receive all the information on time and were aware I had a deadline to meet! Thanks for chasing the courier delivery this morning and keeping me informed along the way, I have forwarded your details to the guys in the office and hope to use your services in the future, Again many thanks for a first class job, Jonny Lamb Just a quick note to say how impressed we all are with our labels. The quality is excellent and they look fantastic. I appreciate the work done by the graphics department in getting our logo spot on and also the patience and prompt response from your customer service team. We are launching our latest body product range shortly so I will be in touch for some more very soon. Kind Regards Andy Cutbush "We are a small business, and we found Mercian
Labels on the Internet. We needed a fast turnaround
and also had a special requirement for the actual
material. I telephoned the sales desk and spoke to
Claire, who immediately identified the type of material
from a brief description and a sample arrived next
morning which was exactly right for us. The order
was placed by us without fuss by email, artwork sent
and approvals returned to us within hours. Once confirmed,
we were quote 4 to 5 days but in fact, our order turned
up way ahead of schedule, all in tip top Nick Merican labels offer a personal and extremely efficient service. I was delighted with the labels I have received. The quality was excellent and the finished product far exceeded my expectations. I have since used Mercian for repeat orders for my business and I would not hesitate to recommend them.
Romy Wyser Thanks for arranging for the VAT invoice to be sent through. You have been really helpful sorting out this order and have personally replied to all my emails quickly. The labels arrived last week and they look great, the quality of printing is good and they arrived even faster than you said they would! Thanks for all your help with this order, it make a change to get such good service. Ben Your service was so stunningly good that I lay awake last night thinking about it. I can't get it out of my mind. What good service! What marvellous labels! What a helpful sales person! Andrew Hooker Violins ' I would like to say what a fantastic service
I received from Mercian Labels, my order was handled
efficiently very smoothly. The sales coordinator was
very very helpful and suggested different styles of
material that could be suitable for my chosen labels,
she also made sure that I recieved my labels on time
and without any problems. I would defiantly use Mercian
Labels again' "Hi Jacqui,
I just wanted to drop you a brief line to say a huge THANK YOU for all your help with our order prior to Christmas. Not only were you very tolerant (with all our changes!!) but also very helpful.
Again many, many thanks.
Annie - LADRAM BAY HOLIDAY CENTRE "Jacqui was personally recommended by another
fashion company, & I was told she was very helpful....&
my golly, she surpassed that. Our label was not without
it's complications, what's new, but Jacqui handled
it all expertly, being ever so friendly & helpful,
& ensuring our logo & text worked as we wanted
it to; the new Frocked de la Vallière ltd clear
labels with foil print look absolutely stunningly
gorgeous! I have already recommended you to others... Tracey - Frocked.co.uk I'd just like to mention the superb service we received from Judy, Jamie and the Mercian Labels team for our run of high quality glossy labels. As a supplier of high precision miniature motors; Precision Microdrives needs special attention for branding to carry our reputation as an exacting engineering firm. Mercian Labels provided us with expert advice and a rapid, friendly response to deliver exactly what we needed. I'm very happy with the outcome and won't hesitate to rely on their services again in the near future.
Tsuyoshi Kihara, Operations Director I have just started my aromatherapy business and had an idea what kind of label I needed for my products. I spoke to Toni about my idea and with her knowledge she was able to advise me about what would and would not work. The quick turn around of this job was incredible and the end result is perfect. What a pleasure it was to deal with such professional people. The knowledge of their products is insurmountable, and I will definately be back. Well done! Clare Clarke 'Having our labels printed by Mercian was a very
satisfactory experience. Everything Jacqui said would
happen did and our labels look great. They also arrived
on time in Italy when we were on a very tight schedule.
A great relief to us - a good experience all round.
Jacqui couldn't have been more helpful.' Just a short note to express my thanks to yourself
and all at Mercian Labels who have done an excellent
job. I was very impressed by your efficiency, friendliness
and your ability to listen to and fulfill your customer
requirements. " Mercian labels produce excellent quality and professional labels, backed up with a very helpful and friendly sales team, who go the extra mile to deliver on time. A rare find in business today - we highly recommend them- especially Jacqui who is very good at her job!!" Vicky of Baitspray I want to thank you for the friendly, reliable
and prompt service I I would like to thank you for your hard work dealing with our order. Even though the delay in payment was our fault, which resulted in a very tight turnaround to meet our deadline, you managed to get our order processed, printed and dispatched allowing us to meet our crucial deadline. I really appreciated the frequent communication keeping us updated with the progress of our order. If we need to order any labels in future I will be recommending Mercian and specifically Toni as a point of contact. Many Thanks Toni Simon Henderson Just had to say how impressed I am. I had a very
strict deadline and you delivered - the customer care
and personal service received was superb. Many thanks,
I will certainly recommend your company. Hugo, just wanted to say thanks for sorting out my order. I know you had to expedite them through the factory which is never a good thing for scheduling but I got them on time. Because of this we were able to deliver our first product on time. I will be in touch in the near future I’m sure for more stickers for our future products. Thanks again to all involved.
Martin "Excellent work guys, I was in a tight spot and you pulled out the stops to help, many thanks, Graham" Graham Hughes Just wanted to thank you for all your help getting
our first labels realised. My business partner Larry
and I are really impressed with the quality, price
and fast turn around as they arrived sooner than expected.
Our customers have expressed how proffesional they
look and say they look good on the shelves. "Thanks for your help, the labels for the
greeting cards are exactly what I wanted. I'm delighted
with the whole process and I was kept informed at
all times. " I would like to take this opportunity to say how pleased I have been dealing with your company; from the initial phone call to your sales co-ordinator Michelle through to the finished product of my POOK'S PANTRY labels...This has been my first dealings with a label company. After making enquiries with several other label companies there was no comparison and I soon realised your labels suited my requirements completely. After numerous telephone calls and e-mails with the extremely patient and helpful Michelle and your graphic designer Jamie, we designed exactly the right label for my business. I will certainly be placing another order in due course and would recommend Mercian Labels without hesitation." Mrs. Tessa Jolliffe, Pook's Pantry, Ruislip, Middx. Hi I have received my order today, Thank you I would just like to comment that your company procedures, ordering, pricing and customer service has far out weighed any of the other companies I have approached to get these labels printed. I would highly recommend your company to anyone Tracey Mann "Thank you for my labels, which
arrived when you said they would. They are just what
I ordered and look fabulous! A great service. I would
certainly recommend your company to anyone looking
for labels. "The prompt, efficient service
that I have received from Mercian Labels has helped
me to do my job more effectively. Their staff are
friendly and helpful and the products are of consistent
good quality." " As a Quality Manager working for a Pharmaceutical Assembly company finding an external printing form that can not only produce materials that meet the stringent requirements of all regulations and regulatory bodies plus the high standards that we expect for out products can be a difficult and time consuming affair. It is especially hard to find one that consistently maintains the standards from the initial contact. Well we at PackPharm Ltd found one in Mercian Labels. From first to last contact it is a true pleasure, and all are most helpful and highly efficient exceeding their own targets of orders being processed from start to finish in 4 days, we have found from our experience receiving in orders in 2 days from the initial contact without loss of quality. I would recommend Mercian Labels to any company requiring highly professional quality labels with an excellent service to match. Very well done." Colin Merriott Quality Manager - PackPharm Ltd (Jan 2006) "Wow, you are the 2nd site I looked at, and are 1/3 price the 1st site :) " comment about our website prices from MF of FirstChoiceHampers.com "Thank you for your excellent fast and efficient
service. You were a pleasure to deal with. I will
definitely recommend your company to anyone who requires
labels. I am sure I will be contacting you again later
in the year if we require any more. Many thanks for the professional and excellent service you have provided to us over the last few months. We have now had 3 completed jobs from you and each one of them has materialised in a fashion that has more than met our highest expectation. The general public, who volunteered to be recipient of our most unusual stickers, were delighted to wear and show off their uniqueness to one and all. Many thanks for a job well done. Just a short note to thank you for the attentive and professional service we received when ordering silver hologram labels for Kaplan International Colleges recently. The bespoke service you offer is ideal for meeting our very specific needs and I have already recommended Mercian to several other contacts in the sector. I look forward to working with you all again in the near future. Zoe - Kaplan International (10 April 2006)
Just wanted to say thanks for the Labels, and your very helpful assistance with ordering them! They are great!
Thanks again,
Claire Sutton - (British Telecom )BTSkyNet (Feb
06) "Over the past fifteen years or so we have come to rely on Mercian Labels for a wide range of both advertising and logistic self adhesive label products for many of our clients. They have been helpful and supportive when, as ever in our business, delivery is wanted "yesterday" from a H*** Advertising Ltd - an advertising company "Mercian Labels provide (us) with very good quality printed labels. They can react to our needs with fast deliveries when needed." from a H*** Forms Group - a trade printing customer. |
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Submit your testimonialWe would be delighted to include your feedback on this webpage which you can do by completing the form below. |
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Digital Labels
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High quality 4 colour "photograph" labels. Quick & cost effective. |
Hotfoil Labels
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High quality Hotfoil Labels with a range of spot colours & effects. |
Asset Labels
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Asset identification labels used to track assets and deter theft. |
Security Labels
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Security labels to your design, using a range of special materials. |
Barcode Labels
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Consecutively numbered labels and variable data labels. |
Anniversary Labels
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High quality hotfoil label printing to produce bespoke anniversary labels. |
Bottle Labels
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Leading supplier of bottle labels. Providing a quick, cost effective supply solution. |
